Owner FAQs
Answers to your frequently asked questions
-
Am I required to make my property available to Section 8?
Property owners are generally not required to accept Section 8 tenants unless local laws specifically mandate it. We recommend reviewing the regulations in your area, and our team is happy to help guide you through what applies to your market. -
Are you licensed?
Yes, HALO is a fully licensed property management company. We operate in full compliance with all relevant industry standards and regulations, so you can trust that your investment is in qualified hands. -
Can I reach you after hours?
Yes. We provide an emergency contact for urgent property matters that cannot wait. For general inquiries, our team is available during normal business hours and committed to responding promptly. -
Can you put the money directly into my account?
Yes, we offer direct deposit for all owner disbursements. It is a seamless, reliable way to ensure your rental income reaches you on time, every time. -
Do I get to see the lease or sign it?
Absolutely. Owners have the opportunity to review the lease agreement before it is executed. As your property manager, we handle the signing process on your behalf, keeping everything efficient while maintaining full transparency. -
Do you sell real estate too?
Yes. HALO is a full-service real estate investment company, which means we can assist with buying and selling in addition to property management. If you are looking to grow or adjust your portfolio, we are ready to have that conversation. -
How and when do I get my checks?
Owner disbursements are processed on a consistent schedule, typically via direct deposit, after rent has been collected and any applicable expenses have been accounted for. You will always have a clear picture of where your money stands. -
How is rent collection handled?
We make rent collection straightforward for both owners and tenants by offering multiple payment options, including online payments and traditional methods. Late payments are handled promptly and in accordance with the terms of the lease. -
How long of a lease do you sign?
Standard lease terms are typically one year, though we tailor our approach based on market conditions and your preferences as an owner. Other lease term options are available and can be discussed based on your specific investment goals. -
How much security deposit do you charge the tenant?
Security deposit amounts are set in alignment with local legal requirements and current market standards. The specific amount may vary based on factors such as the rental price and individual tenant qualifications. -
How soon can you start managing my property?
We can get started as soon as the management agreement is in place and your property is ready for leasing. Our team moves efficiently so your investment is not sitting idle any longer than necessary. -
What type of properties do you manage?
We manage a wide range of property types, including single-family homes, multi-family units, condos, and commercial spaces. Whether you own one property or an extensive portfolio, we have the experience and systems to support your investment. -
What type of reports do I get and how often?
Owners receive regular financial statements that cover rent collection, expenses, and maintenance activity. We believe in transparent communication, and additional reporting is available upon request to give you the full picture of your property's performance. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account in accordance with local laws and regulations. We handle this process carefully and in full compliance, so both you and your tenants are protected.

